Manual for ET-2850 - Troubleshooting and error codes + PDF Download

Manual for ET-2850 - Troubleshooting and error codes + PDF Download

Brand: EPSON

Category: Printer

Manual Type:

Language:

Uploaded: April 8, 2025, 1:58 p.m.

Warranty Summary

Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer.
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This manual covers the operation of the EPSON ET-2850 printer. Key operations include:
  • Loading Paper: Learn how to load paper in the rear paper feeder for various paper types and sizes.
  • Using the Control Panel: Navigate the control panel for settings and operations like copying and maintenance.
  • Wi-Fi Networking: Set up and manage Wi-Fi connections, including infrastructure and direct modes.
  • Printing from a Computer/Mobile: Print documents and photos from Windows, Mac, smartphones, and tablets using various methods like AirPrint, Epson Connect, and Mopria.
  • Scanning: Scan documents and photos using the control panel, Epson ScanSmart, or other scanning programs.
  • Copying: Copy documents and photos using the control panel with various copy options.
  • Ink Refilling: Learn how to refill ink tanks and maintain print quality.
  • Troubleshooting: Access troubleshooting guides for common issues and maintenance procedures.

Troubleshooting and error codes

Error code and message Solution
E-1
Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on.		 Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product.
If you are trying to set up Wi-Fi, remove the network cable and set up Wi-Fi again. Ethernet and Wi-Fi cannot be connected at the same time.
E-2, E-3, or E-7
No wireless network names (SSID) found.
Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.		 Check the following:
• Make sure your router or access point is turned on, and is correctly connected to your computer or network device.
• Turn off the router or access point, wait about 10 seconds, and turn it on again.
• Move your product closer to your router or access point, and remove any obstacles between them. Also move your product away from devices such as wireless phones or microwaves.
• Confirm that the SSID shown on the network connection report matches the label on your router or access point. Also make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly.
• If you are trying to connect using the WPS push button method, make sure your router or access point supports it.
• If you are using a network password, check the label on your router or access point to confirm that you are using the correct password, or check with your network administrator or router/access point documentation.
• If you are connecting to a smart device that generates an SSID, check the device documentation for the SSID and password you should use.
• If your wireless connection suddenly disconnects, and another smart device was added to the network using a WPS push button method or your network was set up using a non-WPS push button method, try downloading and installing your product software again.

Troubleshooting and error codes

Error code and message Solution
E-1
Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on.		 Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product.
If you are trying to set up Wi-Fi, remove the network cable and set up Wi-Fi again. Ethernet and Wi-Fi cannot be connected at the same time.
E-2, E-3, or E-7
No wireless network names (SSID) found.
Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.		 Check the following:
• Make sure your router or access point is turned on, and is correctly connected to your computer or network device.
• Turn off the router or access point, wait about 10 seconds, and turn it on again.
• Move your product closer to your router or access point, and remove any obstacles between them. Also move your product away from devices such as wireless phones or microwaves.
• Confirm that the SSID shown on the network connection report matches the label on your router or access point. Also make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly.
• If you are trying to connect using the WPS push button method, make sure your router or access point supports it.
• If you are using a network password, check the label on your router or access point to confirm that you are using the correct password, or check with your network administrator or router/access point documentation.
• If you are connecting to a smart device that generates an SSID, check the device documentation for the SSID and password you should use.
• If your wireless connection suddenly disconnects, and another smart device was added to the network using a WPS push button method or your network was set up using a non-WPS push button method, try downloading and installing your product software again.