Manual for IM-F - Troubleshooting and error codes + PDF Download

Manual for IM-F - Troubleshooting and error codes + PDF Download

Brand: EUHOMY

Category: Ice Maker

Manual Type:

Language:

Uploaded: April 8, 2025, 1:52 p.m.

Warranty Summary

Euhomy offers a limited 1-year warranty on new products purchased from Euhomy company, covering defects in manufacture, parts, or workmanship.
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  1. Fill the water reservoir with potable water, ensuring the water level is below the 'FULL' mark.
  2. Plug in the unit and press the power button to start ice making.
  3. The display will show the ambient temperature and then switch to ice-making countdown.
  4. Adjust ice cube thickness by pressing the +/- buttons during ice making.
  5. Once ice is full, the unit will stop making ice. Remove ice cubes to restart.
  6. To drain water, use the water draining port at the back of the unit.

Troubleshooting and error codes

PROBLEM POSSIBLE CAUSE SOLUTION
Lack of water icon Lack of waterLack of water Lack of water Turn off the unit and add water to <FULL>level, then re-start the unit.
Ice full icon Ice fullIce full Too much ice cube in the basket Remove the ice cube in the basket.
The water reservoir has water,butLack of water icon Lack of waterThe water reservoir has water, but lack of water icon is on The inlet solenoid valve breakdown Need the technical service person to maintain.
<E1> is on <E1> is on Ambient temp sensor breakdown The unit can still work, change a new sensor.
<E2> is on <E2> is on Refrigerating tube sensor breakdown The unit can still work, change a new sensor.
No water in the water Separator pipe No water in the water Separator pipe The holes are blocked Use slim wire to prick each hole, till The water can flow out easily.
Ice cube thick and cann' t Drop down Ice cube thick and cann' t Drop down Water filter block Clean the water filter.
Ice making cycle too long Press <->to reduce the ice making time.
Ambient temp too high Move the unit to cool place.
Water temp too high The water temp should be no more morethan25°C (77°F).
Ice cube thin Ice cube thin Ice making short Press<+>to increase the ice making Time.
Ambient temp is high or the water temp is high Move the unit to somewhere ambient Temp lower than30 °C (86 °F), fill cool water.
Unit work but no ice cube Unit work but no ice cube Refrigerant system leakage Need the technical service person to maintain.
Refrigerant system block Need the technical service person to maintain.

Troubleshooting and error codes

PROBLEM POSSIBLE CAUSE SOLUTION
Lack of water icon Lack of waterLack of water Lack of water Turn off the unit and add water to <FULL>level, then re-start the unit.
Ice full icon Ice fullIce full Too much ice cube in the basket Remove the ice cube in the basket.
The water reservoir has water,butLack of water icon Lack of waterThe water reservoir has water, but lack of water icon is on The inlet solenoid valve breakdown Need the technical service person to maintain.
<E1> is on <E1> is on Ambient temp sensor breakdown The unit can still work, change a new sensor.
<E2> is on <E2> is on Refrigerating tube sensor breakdown The unit can still work, change a new sensor.
No water in the water Separator pipe No water in the water Separator pipe The holes are blocked Use slim wire to prick each hole, till The water can flow out easily.
Ice cube thick and cann' t Drop down Ice cube thick and cann' t Drop down Water filter block Clean the water filter.
Ice making cycle too long Press <->to reduce the ice making time.
Ambient temp too high Move the unit to cool place.
Water temp too high The water temp should be no more morethan25°C (77°F).
Ice cube thin Ice cube thin Ice making short Press<+>to increase the ice making Time.
Ambient temp is high or the water temp is high Move the unit to somewhere ambient Temp lower than30 °C (86 °F), fill cool water.
Unit work but no ice cube Unit work but no ice cube Refrigerant system leakage Need the technical service person to maintain.
Refrigerant system block Need the technical service person to maintain.