Brand: FRIGIDAIRE
Category: Range
Manual Type:
Language:
Manual for GALLERY SERIES - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:39 p.m.
Warranty Summary
This Frigidaire product has a full one-year warranty, with limited warranties up to five years on specific components.
Basic Operation Summary:
- Setting Surface Controls: Turn the knob to the desired heat setting after placing cookware on the surface element.
- Oven Controls: Set oven temperature and cooking mode using the oven control panel. Preheat the oven for baking.
- Broiling: Set oven to broil mode. Place food on broiler pan and adjust rack position. Keep oven door slightly open to 'broil stop' position.
- Self-Cleaning: Remove oven racks and set self-clean cycle. Let the oven cool down after the cycle completes.
- Warmer Drawer (if equipped): Set the warmer drawer control to keep cooked food warm.
Troubleshooting and error codes
| Problem | Possible Cause / Solution |
|---|---|
| Range is not level. | Poor installation. Place oven rack in center of oven. Adjust leveling legs (slide-in models) at base of range until the oven rack is level. Be sure floor is level and is strong and stable enough to adequately support range. If floor is sagging or sloping, contact a carpenter to correct the situation. Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square and have sufficient room for range clearance. |
| Entire range or oven does not operate. | Make sure cord/plug is plugged tightly into outlet. Service wiring is not complete. Contact your dealer, installing agent or authorized servicer. Power outage. Check house lights to be sure. Call your local electric company for service. |
| Oven does not operate. | Oven control beeps and displays F1 or F3. Electronic control has detected a fault condition. Push the CANCEL pad to clear the display and stop the beeping. Reprogram oven. If fault recurs, record fault number, push CANCEL pad and contact authorized servicer. |
| Surface unit does not heat. | No power to the appliance. Check steps under “Entire Appliance Does Not Operate” in this Avoid Service CheckList. Incorrect control setting. Make sure the correct control is on for the surface unit to be used. |
| Oven light does not work. | Replace or tighten bulb. See Changing Oven Light in this Owner’s Guide for instructions. |
| Surface units too hot or not hot enough. | Incorrect control setting. Make sure the correct control is on for the surface unit to be used. Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy-and medium- weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily. |
| Drip bowls are pitting or rusting. | Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause corrosion. Remove and wash drip bowls as soon as possible after spillover. Normal environment. Houses along sea coast are exposed to salt air. Protect bowls as much as possible from direct exposure to salt air. |
| Drip bowls turning color or distorted out of shape | Bottom surface of cookware extends beyond surface elements and touches cooktop surface. This can cause high enough temperatures to discolor the drip bowls. DO NOT use cookware of this type. Pan sizes should be matched to the size of the element. Replacement drip bowls may be purchased from your dealer. |
| Scratches or abrasions on cooktop surface. | Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking and will become less visible with time. Cleaning materials not recommended for ceramic-glass cooktop have been used. See “Ceramic-Glass Cooktop Cleaning” in the General Cleaning section. Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware. |
| Metal marks. | Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop surface. Use a ceramic-glass cooktop cleaning creme to remove the marks. See “Ceramic-Glass Cooktop Cleaning” in the General Cleaning section. |
| Brown streaks or specks. | Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See “Ceramic-Glass Cooktop Cleaning” in the General Cleaning section. |
| Areas of discoloration with metallic sheen. | Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning creme. Use cookware with clean, dry bottoms. |
| Surface burners do not light. | Surface control knob has not been completely turned to LITE. Push in and turn the surface control knob to LITE (until burner ignites) and then turn the surface control knob to the desired flame size. Burner ports are clogged. Clean burners. See “To Clean the Burner Grates, Contoured Burner Pans, Burner Cap Assembly, Trim Ring and Burner Base” under General Cleaning. With the burner off, use small-gauge wire or needle to clean ports or slots. Electrical power outage (Electric Ignition models only), Check house lights to be sure. Call your local electric company for service. Surface burners can be lit manually. See Setting Surface Controls in this Owner’s Guide. Gas supply is turned off. Turn gas supply on. |
| Surface burner flame burns half way around. | Burner ports or slots are clogged. With the burner off, clean by using a small-gauge wire or needle to clean ports or slots. Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate until flame is full. Dry the burners thoroughly following instructions under General Cleaning. |
| Surface burner flame is orange. | Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue. Salt air in coastal areas. A slightly orange flame is unavoidable. |
| Poor baking results. | Many factors affect baking results. Make sure the proper rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the set temperature before placing food in the oven. Try adjusting the recipe’s recommended temperature or baking time. If you feel the oven is too hot or cool, see Adjusting Oven Temperature in the Electronic Oven Control section. |
| Flames inside the oven or smoking from vent. | Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time. Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts of grease on bottom of oven. Wipe up excessive spillovers before starting cycle. If flames or excessive smoke are present, stop the self-clean cycle and follow steps under “To Stop or Interrupt a Self-Cleaning Cycle” in the Electronic Oven Control section. |
| Oven smokes excessively during broiling. | Control(s) not set properly. Follow instructions under Setting Oven Controls in the Electronic Oven Control section. Make sure oven door is opened to broil stop position. Meat too close to the element. Reposition the rack to provide proper clearance between the meat and the element. Preheat broil element for searing. Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to prevent curling, but do not cut into lean. Grid on broiler pan wrong side up and grease not draining. Always place grid on the broiler pan with ribs up and slots down to allow grease to drip into pan. Grease has built up on oven surfaces. Regular cleaning is necessary when broiling frequently. Old grease or food spatters cause excessive smoking. |
| Self-cleaning cycle does not work. | Control(s) not set properly. Follow instructions under Oven Cleaning in the Electronic Oven Control section. Self-cleaning cycle was interrupted. Stop time must be set 3 to 4 hours past the start time. Follow steps under To Stop or Interrupt a Self-Cleaning Cycle in the Electronic Oven Control section |
| Soil not completely removed after self-cleaning cycle. | Failure to clean bottom, front top of oven, frame or door area outside oven seal. These areas are not in the self-cleaning area, but get hot enough to burn on residue. Clean these areas before the self-cleaning cycle is started. Burned-on residue can be cleaned with a stiff nylon brush and water or nylon scrubber. Be careful not to damage the oven seal. |
Troubleshooting and error codes
| Problem | Possible Cause / Solution |
|---|---|
| Range is not level. | Poor installation. Place oven rack in center of oven. Adjust leveling legs (slide-in models) at base of range until the oven rack is level. Be sure floor is level and is strong and stable enough to adequately support range. If floor is sagging or sloping, contact a carpenter to correct the situation. Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square and have sufficient room for range clearance. |
| Entire range or oven does not operate. | Make sure cord/plug is plugged tightly into outlet. Service wiring is not complete. Contact your dealer, installing agent or authorized servicer. Power outage. Check house lights to be sure. Call your local electric company for service. |
| Oven does not operate. | Oven control beeps and displays F1 or F3. Electronic control has detected a fault condition. Push the CANCEL pad to clear the display and stop the beeping. Reprogram oven. If fault recurs, record fault number, push CANCEL pad and contact authorized servicer. |
| Surface unit does not heat. | No power to the appliance. Check steps under “Entire Appliance Does Not Operate” in this Avoid Service CheckList. Incorrect control setting. Make sure the correct control is on for the surface unit to be used. |
| Oven light does not work. | Replace or tighten bulb. See Changing Oven Light in this Owner’s Guide for instructions. |
| Surface units too hot or not hot enough. | Incorrect control setting. Make sure the correct control is on for the surface unit to be used. Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy-and medium- weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily. |
| Drip bowls are pitting or rusting. | Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause corrosion. Remove and wash drip bowls as soon as possible after spillover. Normal environment. Houses along sea coast are exposed to salt air. Protect bowls as much as possible from direct exposure to salt air. |
| Drip bowls turning color or distorted out of shape | Bottom surface of cookware extends beyond surface elements and touches cooktop surface. This can cause high enough temperatures to discolor the drip bowls. DO NOT use cookware of this type. Pan sizes should be matched to the size of the element. Replacement drip bowls may be purchased from your dealer. |
| Scratches or abrasions on cooktop surface. | Coarse particles such as salt or sand between cooktop and utensils can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do not affect cooking and will become less visible with time. Cleaning materials not recommended for ceramic-glass cooktop have been used. See “Ceramic-Glass Cooktop Cleaning” in the General Cleaning section. Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware. |
| Metal marks. | Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop surface. Use a ceramic-glass cooktop cleaning creme to remove the marks. See “Ceramic-Glass Cooktop Cleaning” in the General Cleaning section. |
| Brown streaks or specks. | Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See “Ceramic-Glass Cooktop Cleaning” in the General Cleaning section. |
| Areas of discoloration with metallic sheen. | Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning creme. Use cookware with clean, dry bottoms. |
| Surface burners do not light. | Surface control knob has not been completely turned to LITE. Push in and turn the surface control knob to LITE (until burner ignites) and then turn the surface control knob to the desired flame size. Burner ports are clogged. Clean burners. See “To Clean the Burner Grates, Contoured Burner Pans, Burner Cap Assembly, Trim Ring and Burner Base” under General Cleaning. With the burner off, use small-gauge wire or needle to clean ports or slots. Electrical power outage (Electric Ignition models only), Check house lights to be sure. Call your local electric company for service. Surface burners can be lit manually. See Setting Surface Controls in this Owner’s Guide. Gas supply is turned off. Turn gas supply on. |
| Surface burner flame burns half way around. | Burner ports or slots are clogged. With the burner off, clean by using a small-gauge wire or needle to clean ports or slots. Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate until flame is full. Dry the burners thoroughly following instructions under General Cleaning. |
| Surface burner flame is orange. | Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue. Salt air in coastal areas. A slightly orange flame is unavoidable. |
| Poor baking results. | Many factors affect baking results. Make sure the proper rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the set temperature before placing food in the oven. Try adjusting the recipe’s recommended temperature or baking time. If you feel the oven is too hot or cool, see Adjusting Oven Temperature in the Electronic Oven Control section. |
| Flames inside the oven or smoking from vent. | Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time. Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts of grease on bottom of oven. Wipe up excessive spillovers before starting cycle. If flames or excessive smoke are present, stop the self-clean cycle and follow steps under “To Stop or Interrupt a Self-Cleaning Cycle” in the Electronic Oven Control section. |
| Oven smokes excessively during broiling. | Control(s) not set properly. Follow instructions under Setting Oven Controls in the Electronic Oven Control section. Make sure oven door is opened to broil stop position. Meat too close to the element. Reposition the rack to provide proper clearance between the meat and the element. Preheat broil element for searing. Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to prevent curling, but do not cut into lean. Grid on broiler pan wrong side up and grease not draining. Always place grid on the broiler pan with ribs up and slots down to allow grease to drip into pan. Grease has built up on oven surfaces. Regular cleaning is necessary when broiling frequently. Old grease or food spatters cause excessive smoking. |
| Self-cleaning cycle does not work. | Control(s) not set properly. Follow instructions under Oven Cleaning in the Electronic Oven Control section. Self-cleaning cycle was interrupted. Stop time must be set 3 to 4 hours past the start time. Follow steps under To Stop or Interrupt a Self-Cleaning Cycle in the Electronic Oven Control section |
| Soil not completely removed after self-cleaning cycle. | Failure to clean bottom, front top of oven, frame or door area outside oven seal. These areas are not in the self-cleaning area, but get hot enough to burn on residue. Clean these areas before the self-cleaning cycle is started. Burned-on residue can be cleaned with a stiff nylon brush and water or nylon scrubber. Be careful not to damage the oven seal. |