Brand: GENIANI
Category: Humidifier
Manual Type:
Language:
Manual for G-1011-4LW - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 12:49 a.m.
Warranty Summary
Warranty is void if you attempt to repair or adjust the humidifier yourself.
Quick Start Guide:
- Button Functions:
- 1st Press: Smart Mode
- 2nd Press: Low Mist
- 3rd Press: Medium Mist
- 4th Press: High Mist
- 5th Press: Turn OFF
- Hold 3 sec: Tank Light ON/OFF
Smart Mode: Water tank light indicates humidity levels (Orange: Low, Purple: Medium, Blue: High).
How It Works: Water is released, atomized into fine mist, and propelled by a fan into the room. Humidifier shuts off when water is low or tank is removed.
Troubleshooting and error codes
| Malfunction Phenomenon | Possible Cause | Troubleshooting |
|---|---|---|
| The humidifier does not operate. | The power adapter is not well inserted. | Insert the power adapter in place. |
| Low water level in the water channel. | Fill the water tank with water. | |
| The water tank is not installed correctly. | Install the water tank correctly. | |
| There is a strange smell in the air. | Water is dirty or hasn't been changed for a long time. | Clean the water tank and water channel. Use clean water for humidification. |
| Mist output is weak. | The carbon filter at the air inlet is blocked by dust. | Clean the carbon filter at the air inlet. |
| There is an abnormal sound. | The device is not placed on a flat surface. | Put it on a flat and solid place or on the floor and keep it stable. |
| There is water around the humidifier. | The humidifier is used in a place that is not well ventilated or with high humidity. The mist does not evaporate and turns into water around the humidifier. | Turn down the humidification output (especially at night in sleep). Or you may use an air conditioner or a fan to speed up the air ventilation and improve the humidifying effect. |
| There is water in the water tank but the humidifier will not work. | The humidifier is tilted, resulting in low water level in the water channel. The device has switched itself off due to low water level protection. | Place the humidifier on a flat and solid place and keep it stable. |
| Water overflows from the water channel or the water level is too high, resulting in small humidification output and dripping noise. | The float plate, sealing part and water cover subassembly are not fixed in place; the water cover subassembly is blocked. | Fix the float plate, sealing part and water cover subassembly in place; remove the blockage. |
Troubleshooting and error codes
| Malfunction Phenomenon | Possible Cause | Troubleshooting |
|---|---|---|
| The humidifier does not operate. | The power adapter is not well inserted. | Insert the power adapter in place. |
| Low water level in the water channel. | Fill the water tank with water. | |
| The water tank is not installed correctly. | Install the water tank correctly. | |
| There is a strange smell in the air. | Water is dirty or hasn't been changed for a long time. | Clean the water tank and water channel. Use clean water for humidification. |
| Mist output is weak. | The carbon filter at the air inlet is blocked by dust. | Clean the carbon filter at the air inlet. |
| There is an abnormal sound. | The device is not placed on a flat surface. | Put it on a flat and solid place or on the floor and keep it stable. |
| There is water around the humidifier. | The humidifier is used in a place that is not well ventilated or with high humidity. The mist does not evaporate and turns into water around the humidifier. | Turn down the humidification output (especially at night in sleep). Or you may use an air conditioner or a fan to speed up the air ventilation and improve the humidifying effect. |
| There is water in the water tank but the humidifier will not work. | The humidifier is tilted, resulting in low water level in the water channel. The device has switched itself off due to low water level protection. | Place the humidifier on a flat and solid place and keep it stable. |
| Water overflows from the water channel or the water level is too high, resulting in small humidification output and dripping noise. | The float plate, sealing part and water cover subassembly are not fixed in place; the water cover subassembly is blocked. | Fix the float plate, sealing part and water cover subassembly in place; remove the blockage. |