Manual for 500 - Troubleshooting and error codes + PDF Download

Manual for 500 - Troubleshooting and error codes + PDF Download

Brand: IsoMatic Manuals

Category: Garage Door Opener

Manual Type:

Language:

Uploaded: April 8, 2025, 3:37 a.m.

Manual Publish Date: 2016-02

Warranty Summary

The warranty covers 2 years on operator technology, motor and motor control, and 2 years on radio equipment, accessories and special systems from the date of purchase.
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Normal Operation:

  • The garage door operator works in normal mode exclusively according to the impulse sequence control.
  • An external button, a hand transmitter button or the T button in the operator cover can activate the impulse sequence control.
  • Impulse sequence control:
    1. 1st impulse: The door runs towards an end-of-travel position.
    2. 2nd impulse: The door stops.
    3. 3rd impulse: The door runs in the opposite direction.
    4. 4th impulse: The door stops.
    5. 5th impulse: The door runs in the direction of the end-of-travel position selected in the 1st impulse.

Troubleshooting and error codes

Responsive Table
LED Cause Remedy
blinks 2 × The connected photocell has been interrupted or actuated. Possibly, a safety reversal has taken place. Remove the triggering obstacle. Check photocell, replace if necessary.
blinks 3 × The Close power limit has been activated. The safety reversal has taken place. Remove the triggering obstacle. Check the door mechanics or the tension of the toothed belt. Delete the door data if required. Readjust the tension of the toothed belt.
blinks 5 × The Open power limit has been activated. The door system has stopped in the door Open direction. Remove the triggering obstacle. Check the door mechanics or the tension of the toothed belt. Delete the door data if required. Readjust the tension of the toothed belt.
blinks 6 × System error/malfunction in operator system Delete the door data if required. Then teach in the door system again. Replace the operator if error occurs again.
blinks 7 × The operator has not been taught in (no error, only a hint). Give an impulse and start a learning run.
blinks 8 × The operator does not have a reference point (no error, only a notification) Give an impulse and start a reference run.

Troubleshooting and error codes

Responsive Table
LED Cause Remedy
blinks 2 × The connected photocell has been interrupted or actuated. Possibly, a safety reversal has taken place. Remove the triggering obstacle. Check photocell, replace if necessary.
blinks 3 × The Close power limit has been activated. The safety reversal has taken place. Remove the triggering obstacle. Check the door mechanics or the tension of the toothed belt. Delete the door data if required. Readjust the tension of the toothed belt.
blinks 5 × The Open power limit has been activated. The door system has stopped in the door Open direction. Remove the triggering obstacle. Check the door mechanics or the tension of the toothed belt. Delete the door data if required. Readjust the tension of the toothed belt.
blinks 6 × System error/malfunction in operator system Delete the door data if required. Then teach in the door system again. Replace the operator if error occurs again.
blinks 7 × The operator has not been taught in (no error, only a hint). Give an impulse and start a learning run.
blinks 8 × The operator does not have a reference point (no error, only a notification) Give an impulse and start a reference run.