Brand: KENMORE
Category: Ranges
Manual Type:
Language:
Manual for C970 - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 3:36 a.m.
Warranty Summary
This Kenmore warranty covers defects in material and workmanship for one year from purchase date under normal private family use.
Basic Operations Summary:
- Setting Surface Controls: Use control knobs to adjust heat levels for surface cooking. Radiant elements cycle on and off to maintain temperature.
- Setting Oven Controls: Use electronic controls to set bake temperature, broil settings, timer, and self-cleaning cycles. Preheat oven for baking.
- Self-Cleaning: Select self-clean cycle for oven cleaning. Remove heavy soil and racks before starting.
- Broiling: Set oven to broil, position rack, and monitor food closely.
- Warm & Hold: Use Warm & Hold feature to keep cooked food warm in the oven.
Troubleshooting and error codes
| Occurrence | Possible Cause/Solution |
|---|---|
| Range is not levelled. | Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust levelling legs at base of range until the rack is level. When range is level, cooktop may appear out of alignment if countertop is not level. Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a carpenter to correct sagging or sloping floor. Kitchen cabinet misalignment may make range appear to be unlevelled. Be sure cabinets are square and have sufficient room for range clearance. |
| Cannot move appliance easily. Appliance must be accessible for service. | Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem. Contact builder or installer to make appliance accessible. Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet. |
| Entire range or oven does not operate. | Make sure cord/plug is tightly into outlet. Service wiring is not complete. Power outage. Check house lights to be sure. Call your local electric company for service. |
| * Oven control beeps and displays F1, F2, F3 or F9 | This oven is equipped with a state of the art electronic oven controller. Among the many features is a full time oven circuit diagnostics system. The controller constantly monitors the internal circuitry as well as several crucial oven circuits to insure they are all operating correctly. If at any time one of these systems fails, the controller will immediately stop the current operation and beep continuously (flashing an error code of "F1, F2, F3", or "F9" in the controller display window. Electronic control has detected a fault condition. Press STOP/CLEAR to clear the display and stop the beeping. Reprogram oven. If fault remains, record fault number. Press STOP/CLEAR and contact authorized servicer. |
| Oven light does not work. | Replace or tighten bulb. See Changing Oven Light in this owner's Guide for instructions. |
| Surface unit does not heat. | Replace or tighten bulb. See Changing Oven Light in this owner's Guide for instructions. Incorrect control setting. Make sure the correct control is on for the surface unit to be used. |
| Surface units too hot or not hot enough. | Incorrect control setting. Make sure the correct control is on for the surface unit to be used. Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy-and medium- weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily. |
Troubleshooting and error codes
| Occurrence | Possible Cause/Solution |
|---|---|
| Range is not levelled. | Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust levelling legs at base of range until the rack is level. When range is level, cooktop may appear out of alignment if countertop is not level. Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a carpenter to correct sagging or sloping floor. Kitchen cabinet misalignment may make range appear to be unlevelled. Be sure cabinets are square and have sufficient room for range clearance. |
| Cannot move appliance easily. Appliance must be accessible for service. | Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem. Contact builder or installer to make appliance accessible. Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet. |
| Entire range or oven does not operate. | Make sure cord/plug is tightly into outlet. Service wiring is not complete. Power outage. Check house lights to be sure. Call your local electric company for service. |
| * Oven control beeps and displays F1, F2, F3 or F9 | This oven is equipped with a state of the art electronic oven controller. Among the many features is a full time oven circuit diagnostics system. The controller constantly monitors the internal circuitry as well as several crucial oven circuits to insure they are all operating correctly. If at any time one of these systems fails, the controller will immediately stop the current operation and beep continuously (flashing an error code of "F1, F2, F3", or "F9" in the controller display window. Electronic control has detected a fault condition. Press STOP/CLEAR to clear the display and stop the beeping. Reprogram oven. If fault remains, record fault number. Press STOP/CLEAR and contact authorized servicer. |
| Oven light does not work. | Replace or tighten bulb. See Changing Oven Light in this owner's Guide for instructions. |
| Surface unit does not heat. | Replace or tighten bulb. See Changing Oven Light in this owner's Guide for instructions. Incorrect control setting. Make sure the correct control is on for the surface unit to be used. |
| Surface units too hot or not hot enough. | Incorrect control setting. Make sure the correct control is on for the surface unit to be used. Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy-and medium- weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily. |