Manual for AK-11 - Troubleshooting and error codes + PDF Download

Manual for AK-11 - Troubleshooting and error codes + PDF Download

Brand: Linear ACCESS

Category: Access Control

Manual Type:

Language:

Uploaded: April 8, 2025, 1:45 p.m.

Warranty Summary

Linear provides a limited warranty of 12 months against defects in materials and workmanship under normal use.

AK-11 Operation Summary:

  • Users have up to 40 seconds to enter their entry code.
  • Up to 8 seconds are allowed between keystrokes.
  • All digits of the entry code must be entered (e.g., "0 0 4 2" for code 0042).
  • Pressing the * key resets the keypad if a wrong key is pressed.
  • After a correct code, the red LED turns green, and the programmed relay activates.
  • Exceeding the keypad lockout count (incorrect codes) will lock the keypad for one minute, indicated by a yellow LED.
  • After a valid code, the code is unusable until the anti-passback time expires.

Troubleshooting and error codes

Problem Possible Cause Solution
No Power Power supply issue Check power source and connections
Keypad Lockout (Yellow LED) Too many incorrect code entries Wait one minute for lockout to expire
Incorrect Code Entry (Red LED) Invalid Master Programming Code or Entry Code Verify and re-enter correct codes

Troubleshooting and error codes

Problem Possible Cause Solution
No Power Power supply issue Check power source and connections
Keypad Lockout (Yellow LED) Too many incorrect code entries Wait one minute for lockout to expire
Incorrect Code Entry (Red LED) Invalid Master Programming Code or Entry Code Verify and re-enter correct codes