Name: Manual for 2000 SERIES - Troubleshooting and error codes + PDF Download
Brand: MAYTAG

Manual for 2000 SERIES - Troubleshooting and error codes + PDF Download

Brand: MAYTAG

Category: Washer

Manual Type:

Language:

Uploaded: April 8, 2025, 1:50 p.m.

Manual Publish Date: 2008-06-01

Warranty Summary

For one year from purchase date, Maytag will pay for factory specified parts and repair labor to correct defects in materials or workmanship.

Starting Your Washer:

Load washer, avoid overloading.
Close the washer door firmly.
Open dispenser drawer and add detergent.
Select cycle and options.
Press START/PAUSE to begin.

Using the Dispenser:

Pull out dispenser drawer.
Add detergent, bleach, and fabric softener to respective compartments.
Push drawer closed.

Pausing or Restarting:

Press START/PAUSE to pause.
Press and hold START/PAUSE to restart.

Troubleshooting and error codes

Problem	Possible Causes and Solutions
Error codes	Check display code and refer to manual for troubleshooting.
Noisy, vibrating, off-balance	Is the washer level? Did you empty pockets? Washer making a different noise? Is washer installed on a sturdy and solid floor? Is the washer gurgling or humming? Are you washing items with metal snaps, buckles, or zippers? Were the 4 shipping bolts in the back of the machine removed?
Leaking	Was the door opened during “Add Clothes”? Is HE detergent being used? Are the fill hoses tight? Is the drain hose properly installed? Is the sink or drain clogged?
Dispenser operation	Did you follow the manufacturer's directions when adding detergent and fabric softener to the dispensers? Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)?
Is the fabric softener dispenser clogged?	Clean the fabric softener dispenser.
Are the laundry products in the correct dispenser compartment?	Add products to correct compartments.
Is there water in the dispenser at the end of the cycle?	Small amount is normal.
Washer odor	See "Cleaning Your Washer".
Door won't unlock	Did all of the water drain out of the washer during the spin? Is the door locked and is the “Add Clothes" light on?
Washer won't power up	Is the power cord plugged into a grounded 3 prong outlet? Are you using an extension cord? Has a household fuse blown, or has a circuit breaker tripped? Is your voltage low?
Washer cycle won't start	Is the washer door firmly shut? Has a cycle been selected, but START/PAUSE has not been selected and held for 1 second? Was the door open after completion of last cycle? Is the door locked?
Control won't accept selections or won't shut off	Are the touch pad controls locked? Are the touch pad buttons not responding?
Washer stops working	Does the washer shut down the same time in the same wash cycle repeatedly?
Washer won't dispense	Is the washer level? Has the drawer dispensed detergent? Are both the hot and cold water faucets turned on?
Washer won't fill	Low water pressure at home? Are both the hot and cold water faucets turned on? Is the water inlet hose kinked? Are the water inlet valve screens clogged? Are you using HE detergent? Low water?
Washer won't run	Is the washer in a normal pause in the cycle? Is the washer overloaded?
Incorrect water temperature or Wash/Rinse temperature	Are the hot and cold water inlet hoses reversed? Are you washing many loads?
Not enough water/Not enough suds	Low water? Are you using HE detergent?
Washer continues to fill or drain, cycle seems stuck	Is the top of drain hose lower than 30" (760 mm) on washer? Does the drain extend into the drain pipe more than 4½" (114 mm)? Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?
Washer won't drain or spin, water remains in washer	Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor? Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe? Does the drain extend into the drain pipe more than 41/2" (114 mm)? Excessive suds?
Is the load balanced?	Is the load balanced? Is the drum empty? Is the load balanced?
Cycle time changes/Cycle too long	Excessive suds? Did the load cause imbalance? Are you washing a single item or bulky load? Did you wash a large load on the Small Load cycle? Did you wash a large load in a small load or delicate cycle?
Load too wet	Did you use the right cycle for the load being washed? Did you wash a single item or bulky items or have you overloaded the washer? Did you use HE detergent?
Residue, lint, stains on load; gray whites, dingy colors	Did you add detergent to the dispenser? Did you sort properly? Did you overload the washer? Check the following: Was paper or tissue left in pockets?
Did you use enough HE detergent?	Follow manufacturer's recommendations.
Do you have hard water?	Use more detergent for washing heavy soils in cold or hard water.
Is your water colder than 60°F (15.6°C)?	Use warmer washes if safe for fabric.
Are you using a low speed wash cycle?	Use liquid detergent for slow-speed cycles.
Did you unload the washer promptly?	Unload promptly to avoid dye transfer.
Did you use a fabric softener dispensing ball?	Add liquid softener to dispenser, not dispensing ball.
Did you use powdered detergent in a low-speed cycle?	Consider liquid detergent.
Did you use Small Load on a large load?	Use Small Load for small, lightly soiled loads.
Load is wrinkled, twisted, tangled	Did you unload the washer promptly? Did you use the right cycle for the load being washed? Did you overload the washer? Was the wash water warm enough to relax wrinkles? Are the hot and cold water hoses reversed?

Troubleshooting and error codes

Problem	Possible Causes and Solutions
Error codes	Check display code and refer to manual for troubleshooting.
Noisy, vibrating, off-balance	Is the washer level? Did you empty pockets? Washer making a different noise? Is washer installed on a sturdy and solid floor? Is the washer gurgling or humming? Are you washing items with metal snaps, buckles, or zippers? Were the 4 shipping bolts in the back of the machine removed?
Leaking	Was the door opened during “Add Clothes”? Is HE detergent being used? Are the fill hoses tight? Is the drain hose properly installed? Is the sink or drain clogged?
Dispenser operation	Did you follow the manufacturer's directions when adding detergent and fabric softener to the dispensers? Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)?
Is the fabric softener dispenser clogged?	Clean the fabric softener dispenser.
Are the laundry products in the correct dispenser compartment?	Add products to correct compartments.
Is there water in the dispenser at the end of the cycle?	Small amount is normal.
Washer odor	See "Cleaning Your Washer".
Door won't unlock	Did all of the water drain out of the washer during the spin? Is the door locked and is the “Add Clothes" light on?
Washer won't power up	Is the power cord plugged into a grounded 3 prong outlet? Are you using an extension cord? Has a household fuse blown, or has a circuit breaker tripped? Is your voltage low?
Washer cycle won't start	Is the washer door firmly shut? Has a cycle been selected, but START/PAUSE has not been selected and held for 1 second? Was the door open after completion of last cycle? Is the door locked?
Control won't accept selections or won't shut off	Are the touch pad controls locked? Are the touch pad buttons not responding?
Washer stops working	Does the washer shut down the same time in the same wash cycle repeatedly?
Washer won't dispense	Is the washer level? Has the drawer dispensed detergent? Are both the hot and cold water faucets turned on?
Washer won't fill	Low water pressure at home? Are both the hot and cold water faucets turned on? Is the water inlet hose kinked? Are the water inlet valve screens clogged? Are you using HE detergent? Low water?
Washer won't run	Is the washer in a normal pause in the cycle? Is the washer overloaded?
Incorrect water temperature or Wash/Rinse temperature	Are the hot and cold water inlet hoses reversed? Are you washing many loads?
Not enough water/Not enough suds	Low water? Are you using HE detergent?
Washer continues to fill or drain, cycle seems stuck	Is the top of drain hose lower than 30" (760 mm) on washer? Does the drain extend into the drain pipe more than 4½" (114 mm)? Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?
Washer won't drain or spin, water remains in washer	Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor? Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe? Does the drain extend into the drain pipe more than 41/2" (114 mm)? Excessive suds?
Is the load balanced?	Is the load balanced? Is the drum empty? Is the load balanced?
Cycle time changes/Cycle too long	Excessive suds? Did the load cause imbalance? Are you washing a single item or bulky load? Did you wash a large load on the Small Load cycle? Did you wash a large load in a small load or delicate cycle?
Load too wet	Did you use the right cycle for the load being washed? Did you wash a single item or bulky items or have you overloaded the washer? Did you use HE detergent?
Residue, lint, stains on load; gray whites, dingy colors	Did you add detergent to the dispenser? Did you sort properly? Did you overload the washer? Check the following: Was paper or tissue left in pockets?
Did you use enough HE detergent?	Follow manufacturer's recommendations.
Do you have hard water?	Use more detergent for washing heavy soils in cold or hard water.
Is your water colder than 60°F (15.6°C)?	Use warmer washes if safe for fabric.
Are you using a low speed wash cycle?	Use liquid detergent for slow-speed cycles.
Did you unload the washer promptly?	Unload promptly to avoid dye transfer.
Did you use a fabric softener dispensing ball?	Add liquid softener to dispenser, not dispensing ball.
Did you use powdered detergent in a low-speed cycle?	Consider liquid detergent.
Did you use Small Load on a large load?	Use Small Load for small, lightly soiled loads.
Load is wrinkled, twisted, tangled	Did you unload the washer promptly? Did you use the right cycle for the load being washed? Did you overload the washer? Was the wash water warm enough to relax wrinkles? Are the hot and cold water hoses reversed?