Name: Manual for DE68-03267F-01 - Troubleshooting and error codes + PDF Download
Brand: SAMSUNG

Manual for DE68-03267F-01 - Troubleshooting and error codes + PDF Download

Brand: SAMSUNG

Category: Microwave Oven

Manual Type:

Language:

Uploaded: April 8, 2025, 1:52 p.m.

Warranty Summary

SAMSUNG warrants this product against manufacturing defects for one (1) year parts and labor, and ten (10) years parts for the magnetron.

One minute cooking: Touch ONE MINUTE + pad for each minute of cooking.

One stage cooking: Use function pads to set cooking time, then touch ENTER/START.

Auto Defrost: Touch AUTO DEFROST, enter weight, touch ENTER/START, turn food over when beeps sound, touch ENTER/START again.

Set cooking time and power levels: Use function pads to set cooking time, touch POWER LEVEL, enter power level, touch ENTER/START.

Troubleshooting and error codes

Problem	Solutions
Neither the oven's display nor the oven operate.	Properly insert the plug into a grounded outlet. If the outlet is controlled by a wall switch, make sure the wall switch is turned on. Remove the plug from the outlet, wait ten seconds, then plug it in again. Reset the circuit breaker or replace any blown fuse. Plug another appliance into the outlet; if the other appliance doesn't work, have a qualified electrician repair the outlet. Plug the oven into a different outlet.
The oven's display works, but the power won't come on.	Make sure the door is closed securely. Check to see if packing material or other material is stuck to the door seal. Check for door damage. Touch Cancel twice and re-enter all cooking instructions.
The power goes off before the set time has elapsed.	If there has not been a power outage, remove the plug from the outlet, wait ten seconds, then plug it in again. If there was a power outage, the time indicator will display: 88:88. Reset the clock and any cooking instructions. Reset the circuit breaker or replace any blown fuse.
The food is cooked too slowly.	Make sure the oven is on its own 20 amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit.
You see sparks or arcing.	Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least one inch between the foil and interior oven walls.
The turntable makes noises or sticks.	Clean the turntable, roller ring and oven floor. Make sure the turntable and roller ring are positioned correctly.
Using your microwave causes tv or radio interference.	This is similar to the interference caused by other small appliances, such as hair dryers. Move your microwave further away from other appliances, like your TV or radio.

Troubleshooting and error codes

Problem	Solutions
Neither the oven's display nor the oven operate.	Properly insert the plug into a grounded outlet. If the outlet is controlled by a wall switch, make sure the wall switch is turned on. Remove the plug from the outlet, wait ten seconds, then plug it in again. Reset the circuit breaker or replace any blown fuse. Plug another appliance into the outlet; if the other appliance doesn't work, have a qualified electrician repair the outlet. Plug the oven into a different outlet.
The oven's display works, but the power won't come on.	Make sure the door is closed securely. Check to see if packing material or other material is stuck to the door seal. Check for door damage. Touch Cancel twice and re-enter all cooking instructions.
The power goes off before the set time has elapsed.	If there has not been a power outage, remove the plug from the outlet, wait ten seconds, then plug it in again. If there was a power outage, the time indicator will display: 88:88. Reset the clock and any cooking instructions. Reset the circuit breaker or replace any blown fuse.
The food is cooked too slowly.	Make sure the oven is on its own 20 amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit.
You see sparks or arcing.	Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least one inch between the foil and interior oven walls.
The turntable makes noises or sticks.	Clean the turntable, roller ring and oven floor. Make sure the turntable and roller ring are positioned correctly.
Using your microwave causes tv or radio interference.	This is similar to the interference caused by other small appliances, such as hair dryers. Move your microwave further away from other appliances, like your TV or radio.