Manual for VRT - Troubleshooting and error codes + PDF Download

Manual for VRT - Troubleshooting and error codes + PDF Download

Brand: SAMSUNG

Category: Washing Machine

Manual Type:

Language:

Uploaded: April 8, 2025, 1:56 p.m.

Manual Publish Date: 2010-04-06

Warranty Summary

SAMSUNG VRT washing machines are warranted against manufacturing defects for a limited period of one year for parts and labor, and ten years for motor parts.

Basic Operation Steps:

  1. Load your washer with laundry.
  2. Close the door.
  3. Press the Power button.
  4. Add detergent and additives to the dispenser.
  5. Select the appropriate cycle and options using the cycle selector and control panel.
  6. Press the Start/Pause button to begin the wash cycle.

Refer to the manual for detailed instructions on cycle selection, detergent use, and other features.

Troubleshooting and error codes

Problem Solution
Will not start.
  • Make sure the door is firmly closed.
  • Make sure your washer is plugged in.
  • Make sure the water source faucets are open.
  • Make sure to press the Start/Pause button to start your washer.
  • Make sure the Child Lock is not activated (page 20).
  • Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.
  • Check the fuse or reset the circuit breaker.
Has no water or not enough water.
  • Turn both faucets on fully.
  • Make sure the door is tightly closed.
  • Straighten the water inlet hoses.
  • Disconnect hoses and clean screens. Hose filter screens may be clogged.
  • Open and close the door, then press the Start/Pause button.
Has detergent remains in the automatic dispenser after the wash cycle is complete.
  • Make sure your washer is running with sufficient water pressure.
  • Make sure the Detergent Selector dial is in the upper position when using granular detergent.
Vibrates or is too noisy.
  • Make sure your washer is set on a level surface. If the surface is not level, adjust your washer feet to level the appliance.
  • Make sure that the shipping bolts are removed.
  • Make sure your washer is not touching any other object.
  • Make sure the laundry load is balanced.
Stops
  • Plug the power cord into a live electrical outlet.
  • Check the fuse or reset the circuit breaker.
  • Close the door and press the Start/Pause button to start your washer.
  • For your safety, your washer will not tumble or spin unless the door is closed.
  • Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.
  • There may be a pause or soak period in the cycle. Wait briefly and it may start.
  • Check the screens on the inlet hoses at the faucets for obstructions. Clean the screens periodically.

Troubleshooting and error codes

Problem Solution
Will not start.
  • Make sure the door is firmly closed.
  • Make sure your washer is plugged in.
  • Make sure the water source faucets are open.
  • Make sure to press the Start/Pause button to start your washer.
  • Make sure the Child Lock is not activated (page 20).
  • Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.
  • Check the fuse or reset the circuit breaker.
Has no water or not enough water.
  • Turn both faucets on fully.
  • Make sure the door is tightly closed.
  • Straighten the water inlet hoses.
  • Disconnect hoses and clean screens. Hose filter screens may be clogged.
  • Open and close the door, then press the Start/Pause button.
Has detergent remains in the automatic dispenser after the wash cycle is complete.
  • Make sure your washer is running with sufficient water pressure.
  • Make sure the Detergent Selector dial is in the upper position when using granular detergent.
Vibrates or is too noisy.
  • Make sure your washer is set on a level surface. If the surface is not level, adjust your washer feet to level the appliance.
  • Make sure that the shipping bolts are removed.
  • Make sure your washer is not touching any other object.
  • Make sure the laundry load is balanced.
Stops
  • Plug the power cord into a live electrical outlet.
  • Check the fuse or reset the circuit breaker.
  • Close the door and press the Start/Pause button to start your washer.
  • For your safety, your washer will not tumble or spin unless the door is closed.
  • Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.
  • There may be a pause or soak period in the cycle. Wait briefly and it may start.
  • Check the screens on the inlet hoses at the faucets for obstructions. Clean the screens periodically.