Brand: SAMSUNG
Category: Washing Machine
Manual Type:
Language:
Manual for WF42H5000AW - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:49 p.m.
Warranty Summary
No warranty information provided in this service manual.
Key Features:
- BUBBLE Technology: Generates foam for faster and deeper detergent penetration.
- SpeedSprayâ„¢: Shortens wash times while maintaining cleaning performance.
- Smart Care: Automatic error-monitoring system for easy troubleshooting.
- PureCycleâ„¢: Drum cleaning cycle to remove residue and buildup.
- Deep steam: Boosts cleaning performance and loosens grime.
- Large Capacity: Accommodates king-size comforters and more.
- Quietest VRTâ„¢: Low vibration and noise operation.
- High Efficiency: Saves energy and water.
- Direct drive inverter motor: Powerful and quiet operation with fewer moving parts.
- Woolmark certified: Gentle on wool garments.
- Diamond Drum: Improved washing performance and reduced fabric damage.
Troubleshooting and error codes
| Error Type | LED | LCD | Causes | Corrective Actions |
|---|---|---|---|---|
| Water Level Sensor | LE | Error! Water Level Sensor Problem |
Water level sensor fault Incorrect connections of the water level sensor terminal The hose part for the water level sensor is folded. Main PCB fault |
Check the water level sensor terminal connections and contacts. Check the water level sensor frequency. Check for hose issues. Replace water level sensor if faulty. Replace PBA if error persists. |
| Motor Driving Error and Hall Sensor Error | 3E, E3, bE | Error! The motor is not working properly. |
Washing motor fault Washing motor hall sensor fault Incorrect connections of the washing motor/hall sensor connector Washing motor rotor and stator fault Main PCB fault |
Check motor connector terminal connections and contacts. Check hall sensor terminal. Check motor stator cover. Check for coil disconnections. Replace PBA if control circuit is faulty. |
| Water Supply Error | nF, nF1 | Error! Low Water Pressure |
Water supply value fault Main PCB fault Freezing in the winter season |
Check water supply valve and wiring. Check for clogs and water supply issues. Replace PBA relay if abnormal operation. |
| Drain Error | nd | Error! No Draining |
Drain pump fault Freezing in the winter season Foreign materials in the drain pump Main PCB fault |
Check drain pump motor for obstructions. Check for frozen conditions. Check wiring and connectors. Check drain pump resistance. |
| Power Error | 2E, PF | Error! High/Low Voltage Detected |
Consumer's power conditions Main PBA fault (sometimes) Momentary power failure |
Check consumer's power conditions and voltage. Check for plug receptacle issues. Check PBA. |
| Communication Error | AE | Error! Electronic Control Problem |
Signals between sub and main PBAs not sensed Incorrect wire connections between sub and main PBAs. |
Check wire connections and terminal contacts between sub and main PBAs. Check for disconnected wires and shorts. Replace PBA if faulty. |
| Switch Error (Main Relay Error) | E2, Sr | Error! A button is either stuck or is being pressed continuously. Error! Power Interruption |
Power button pressed continually Stuck or jammed switch Sub PBA screws too tight Main PCB relay fault |
Check for stuck buttons and panel deformation. Loosen sub PBA screws. Check main PBA relay. |
| Door Error | dS, dL, LO, FL | Error! Door is open. Error! The door was unlocked while the washer was running. Error! The door will not unlock. Error! The washer door would not lock. |
Door switch fault Drain pump fault Dry duct fan motor fault. Main PCB fault |
Check door switch and wiring. Check for door hook deformation. Check PBA door sensing circuit. Check drain pump and dry duct fan (if applicable). |
| Heater Error | Hr | Error! Water Temperature Control Problem |
Heater fault Faulty temperature sensor Steam function fault Freezing in winter |
Check heater wiring and resistance. Check temperature sensors. Check steam heater (if applicable). |
| Water Leakage Error | LE | Error! Water Leakage Problem |
Leakage Foreign material in DV case Hose or part engagement fault |
Check for leaks at base, hoses, valves, tub connections. Check for obstructions in drain bellows. Check drain motor operation. |
| Overflow Error | OE | Error! Water Supply Problem |
Water level sensor fault Freezing in winter |
Check water level sensor functionality and hose. Defrost hose if frozen and relocate unit. |
| Temperature Sensor Error | tE | Error! Temperature Sensor Problem |
Washing/Dry temperature sensor fault Faulty connections Freezing in winter |
Check connections for temperature sensors. Replace sensors if faulty. |
| Unbalance Error | dc | Error! Unbalanced Load |
Motor hall sensor fault Laundry contents |
Check laundry type and load distribution. Reposition or remove items and restart. |
| Foaming Detected | SUdS | Error! Excessive Suds |
Excessive foaming | This is a normal operation during foam reduction. Wait for cycle to continue. |
| System Error | SF | - | EEPROM error PBA problem System Error |
Check EEPROM and PBA. System error indication. |
Troubleshooting and error codes
| Error Type | LED | LCD | Causes | Corrective Actions |
|---|---|---|---|---|
| Water Level Sensor | LE | Error! Water Level Sensor Problem |
Water level sensor fault Incorrect connections of the water level sensor terminal The hose part for the water level sensor is folded. Main PCB fault |
Check the water level sensor terminal connections and contacts. Check the water level sensor frequency. Check for hose issues. Replace water level sensor if faulty. Replace PBA if error persists. |
| Motor Driving Error and Hall Sensor Error | 3E, E3, bE | Error! The motor is not working properly. |
Washing motor fault Washing motor hall sensor fault Incorrect connections of the washing motor/hall sensor connector Washing motor rotor and stator fault Main PCB fault |
Check motor connector terminal connections and contacts. Check hall sensor terminal. Check motor stator cover. Check for coil disconnections. Replace PBA if control circuit is faulty. |
| Water Supply Error | nF, nF1 | Error! Low Water Pressure |
Water supply value fault Main PCB fault Freezing in the winter season |
Check water supply valve and wiring. Check for clogs and water supply issues. Replace PBA relay if abnormal operation. |
| Drain Error | nd | Error! No Draining |
Drain pump fault Freezing in the winter season Foreign materials in the drain pump Main PCB fault |
Check drain pump motor for obstructions. Check for frozen conditions. Check wiring and connectors. Check drain pump resistance. |
| Power Error | 2E, PF | Error! High/Low Voltage Detected |
Consumer's power conditions Main PBA fault (sometimes) Momentary power failure |
Check consumer's power conditions and voltage. Check for plug receptacle issues. Check PBA. |
| Communication Error | AE | Error! Electronic Control Problem |
Signals between sub and main PBAs not sensed Incorrect wire connections between sub and main PBAs. |
Check wire connections and terminal contacts between sub and main PBAs. Check for disconnected wires and shorts. Replace PBA if faulty. |
| Switch Error (Main Relay Error) | E2, Sr | Error! A button is either stuck or is being pressed continuously. Error! Power Interruption |
Power button pressed continually Stuck or jammed switch Sub PBA screws too tight Main PCB relay fault |
Check for stuck buttons and panel deformation. Loosen sub PBA screws. Check main PBA relay. |
| Door Error | dS, dL, LO, FL | Error! Door is open. Error! The door was unlocked while the washer was running. Error! The door will not unlock. Error! The washer door would not lock. |
Door switch fault Drain pump fault Dry duct fan motor fault. Main PCB fault |
Check door switch and wiring. Check for door hook deformation. Check PBA door sensing circuit. Check drain pump and dry duct fan (if applicable). |
| Heater Error | Hr | Error! Water Temperature Control Problem |
Heater fault Faulty temperature sensor Steam function fault Freezing in winter |
Check heater wiring and resistance. Check temperature sensors. Check steam heater (if applicable). |
| Water Leakage Error | LE | Error! Water Leakage Problem |
Leakage Foreign material in DV case Hose or part engagement fault |
Check for leaks at base, hoses, valves, tub connections. Check for obstructions in drain bellows. Check drain motor operation. |
| Overflow Error | OE | Error! Water Supply Problem |
Water level sensor fault Freezing in winter |
Check water level sensor functionality and hose. Defrost hose if frozen and relocate unit. |
| Temperature Sensor Error | tE | Error! Temperature Sensor Problem |
Washing/Dry temperature sensor fault Faulty connections Freezing in winter |
Check connections for temperature sensors. Replace sensors if faulty. |
| Unbalance Error | dc | Error! Unbalanced Load |
Motor hall sensor fault Laundry contents |
Check laundry type and load distribution. Reposition or remove items and restart. |
| Foaming Detected | SUdS | Error! Excessive Suds |
Excessive foaming | This is a normal operation during foam reduction. Wait for cycle to continue. |
| System Error | SF | - | EEPROM error PBA problem System Error |
Check EEPROM and PBA. System error indication. |