Brand: SCHLAGE
Category: Smart Lock
Manual Type:
Language:
Manual for BE489WB - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 3:14 a.m.
Manual Publish Date: 2018-03-01
Warranty Summary
Schlage offers a lifetime limited mechanical and finish warranty and a 3-year limited electronics warranty for the BE489WB Smart Lock.
Basic Operations:
- Locking: Tap the lock icon or enter a user code when the door is closed. Can also lock from inside by turning the thumbturn.
- Unlocking: Enter a valid user code or use the mobile app. Can also unlock from inside by turning the thumbturn.
- User Code Management: Add, delete, and change user codes through manual programming (keypad) or via the mobile app.
- Programming Code Change: Change the programming code manually.
- Factory Default Reset: Reset the lock to default settings if needed, using the reset button inside the battery compartment.
Troubleshooting and error codes
| Problem | Possible Cause / Solution |
|---|---|
| Factory Default Reset (FDR) Fails | Red "X" on the lock icon lights up and the lock beeps. Retry FDR procedure, ensure correct steps are followed. |
Troubleshooting and error codes
| Problem | Possible Cause / Solution |
|---|---|
| Factory Default Reset (FDR) Fails | Red "X" on the lock icon lights up and the lock beeps. Retry FDR procedure, ensure correct steps are followed. |