Manual for Photon RT Digital Night Vision Riflescope - Troubleshooting and error codes + PDF Download

Manual for Photon RT Digital Night Vision Riflescope - Troubleshooting and error codes + PDF Download

Brand: SIGHTMARK

Category: riflescope

Manual Type:

Language:

Uploaded: April 7, 2025, 8:14 p.m.

Warranty Summary

Please visit www.sightmark.com for SIGHTMARK limited warranty details and information.

Basic Operations:

  • Power On/Off: Use the on/off button located on top.
  • Focus Adjustment: Rotate the lens focus ring to get a clear image.
  • Diopter Adjustment: Rotate the eyepiece to adjust for diopter until the display is clear.
  • IR Illuminator: Activate the built-in IR illuminator for low light conditions. Adjust focus and alignment as needed.
  • Digital Zoom: Use the controller to activate and adjust digital zoom.
  • Menu Navigation: Press and hold the controller to access the menu. Rotate and press to navigate and select options.

Troubleshooting and error codes

Troubleshooting Table
Problem Possible Cause Solution
The unit will not turn on Batteries issues Check battery polarity, clean contacts, install fresh batteries.
The IR illuminator will not turn on Brightness settings Adjust IR and display brightness. Unit may need service if no IR light is detected.
The image is dark Lens cap, IR illuminator, brightness settings Open lens caps, turn on IR illuminator, adjust display and IR brightness.
Unit does not operate on external power Power supply, connection issues Check power supply voltage, charge, and USB cable connection.
Image is flickering Bright light source Avoid pointing at bright light. If flickering in dark conditions, unit may need service.
Image is not in focus Dust, condensation, focus settings Check and clean lenses, adjust focus ring and diopter setting.
Reticle will not remain zeroed Mounting, ammo type, temperature changes Check scope mounting, use same ammo, consider temperature impact.
No Wi-Fi signal or erratic signal Range, obstacles, network interference Move closer, remove obstacles, reduce Wi-Fi network interference.
Riflescope is not operating properly due to firmware update Firmware update issue Restore original firmware version as per manual instructions.

Troubleshooting and error codes

Troubleshooting Table
Problem Possible Cause Solution
The unit will not turn on Batteries issues Check battery polarity, clean contacts, install fresh batteries.
The IR illuminator will not turn on Brightness settings Adjust IR and display brightness. Unit may need service if no IR light is detected.
The image is dark Lens cap, IR illuminator, brightness settings Open lens caps, turn on IR illuminator, adjust display and IR brightness.
Unit does not operate on external power Power supply, connection issues Check power supply voltage, charge, and USB cable connection.
Image is flickering Bright light source Avoid pointing at bright light. If flickering in dark conditions, unit may need service.
Image is not in focus Dust, condensation, focus settings Check and clean lenses, adjust focus ring and diopter setting.
Reticle will not remain zeroed Mounting, ammo type, temperature changes Check scope mounting, use same ammo, consider temperature impact.
No Wi-Fi signal or erratic signal Range, obstacles, network interference Move closer, remove obstacles, reduce Wi-Fi network interference.
Riflescope is not operating properly due to firmware update Firmware update issue Restore original firmware version as per manual instructions.