Brand: STANNAH
Category: Stairlift
Manual Type:
Language:
Manual for 600 - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 12:49 a.m.
Manual Publish Date: 2016-03-01
Warranty Summary
No warranty information is provided in this installation manual.
This manual provides installation instructions for the Stannah 600 stairlift. The manual covers:
- Assembling and installing the rail (retractable and standard)
- Setting operating options
- Positioning and connecting the battery charger
- Performing installation overload tests
- Testing and commissioning the stairlift
- Customer handover procedures
- ECU controls and diagnostics
- Adjusting retractable rail and cutting bus bar dimensions
- Understanding electrical diagrams
Troubleshooting and error codes
| Status Display | FAULT | ACTION |
|---|---|---|
| 9 A | Battery voltage below 23V. Carriage will operate from carriage control buttons only. | Check Charger output / Replace Batteries |
| Battery voltage below 21V (Carriage will NOT operate from any controls) | Check Charger output / Replace Batteries | |
| Ultimate switch activated | Check for over travel / switch / wiring | |
| OSG switch activated | Check OSG / switch / wiring loom | |
| Ultimate Line switch activated | Check chair arm/ OSG / ultimate switches or looms. Identified ULT 1-4 | |
| Left and Right slowing switches activated simultaneously | Check switches / wiring loom | |
| Stop Switch activated before slowing switch | Check switch operation / connections | |
| Dual calls from chair arm controls | Check arm control / wiring loom | |
| Dual calls from remote controls | Check IR PCB connections | |
| SL Chair: Seat raised and loaded simultaneously | Check seat switches / loom | |
| 'A' Circuit shorted to ground. (Chassis) | Identify and check 'A' wiring looms | |
| 'B' Circuit shorted to ground. (Chassis) | Identify and check 'B' wiring looms | |
| No power supply detected to option PCB. | Check fuse F2 (3.15A) | |
| Battery voltage in excess of 30V. | Check charger output / motor | |
| Current limit exceeded 24A Instantaneous | Excess load / Check Motor | |
| Current limit exceeded 16A for 1 second | Excess load / Check Motor | |
| Powered swivel motor stalled | Excess load / Check connections | |
| Powered swivel or footrest motor current limit exceeded | Excess load. Check options motors | |
| Brake not detected | Check brake and brake connections | |
| Main motor not detected. | Check main motor and connections | |
| Footrest motor not detected | Check footrest motor and connections | |
| Swivel motor 1 not detected | Check swivel motor and connections | |
| Swivel motor 2 not detected | Check swivel motor and connections | |
| Main motor current drops below 1A when travelling upwards | Check motor connections / Check handing plug if travelling downwards |
Troubleshooting and error codes
| Status Display | FAULT | ACTION |
|---|---|---|
| 9 A | Battery voltage below 23V. Carriage will operate from carriage control buttons only. | Check Charger output / Replace Batteries |
| Battery voltage below 21V (Carriage will NOT operate from any controls) | Check Charger output / Replace Batteries | |
| Ultimate switch activated | Check for over travel / switch / wiring | |
| OSG switch activated | Check OSG / switch / wiring loom | |
| Ultimate Line switch activated | Check chair arm/ OSG / ultimate switches or looms. Identified ULT 1-4 | |
| Left and Right slowing switches activated simultaneously | Check switches / wiring loom | |
| Stop Switch activated before slowing switch | Check switch operation / connections | |
| Dual calls from chair arm controls | Check arm control / wiring loom | |
| Dual calls from remote controls | Check IR PCB connections | |
| SL Chair: Seat raised and loaded simultaneously | Check seat switches / loom | |
| 'A' Circuit shorted to ground. (Chassis) | Identify and check 'A' wiring looms | |
| 'B' Circuit shorted to ground. (Chassis) | Identify and check 'B' wiring looms | |
| No power supply detected to option PCB. | Check fuse F2 (3.15A) | |
| Battery voltage in excess of 30V. | Check charger output / motor | |
| Current limit exceeded 24A Instantaneous | Excess load / Check Motor | |
| Current limit exceeded 16A for 1 second | Excess load / Check Motor | |
| Powered swivel motor stalled | Excess load / Check connections | |
| Powered swivel or footrest motor current limit exceeded | Excess load. Check options motors | |
| Brake not detected | Check brake and brake connections | |
| Main motor not detected. | Check main motor and connections | |
| Footrest motor not detected | Check footrest motor and connections | |
| Swivel motor 1 not detected | Check swivel motor and connections | |
| Swivel motor 2 not detected | Check swivel motor and connections | |
| Main motor current drops below 1A when travelling upwards | Check motor connections / Check handing plug if travelling downwards |