Brand: TINECO
Category: Vacuum Cleaner
Manual Type:
Language:
Manual for iFloor - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:50 p.m.
Warranty Summary
Tineco iFloor appliance has a 2-year warranty against defects, with 1-year warranty for accessories and battery bought separately.
Preparing for Use: Charge for 3-4 hours before first use.
Starting and Modes: Switch ON to start. Press Spot button for tough spots.
Cleaning: Squeeze Solution trigger while moving backward to spray liquid. Overlap strokes to prevent streaks.
Water Tank: Fill Clean Water Tank with tap water (under 140°F/60°C). Empty Dirty Water Tank after use.
Self-cleaning: Use self-cleaning function as needed by holding the switch button for 3s.
Troubleshooting and error codes
| Problem | Possible cause | Solution |
|---|---|---|
| Solid red right | Device overheating | Let your device cool down before using |
| The light flashes alternatively blue and red | Defective product | Please contact us at [email protected] for further support |
| Won't pick up or weak suction | The DWT has picked up maximum amount of dirty water and has reached MAX line | Empty the dirty water then reinstall the DWT |
| Won't pick up or weak suction | Brush malfunction | Make sure brush roll and brush roll cover installed correctly, clean brush roll and debris channel |
| Won't pick up or weak suction | Brush cover is not latched in place | Reinstall brush cover |
| Won't pick up or weak suction | The sponge for pre-filter is dirty | Clean the pre-filter |
| Won't pick up or weak suction | The debris channel or the airway is blocked | Remove blockages |
| Machine makes unusual noises during normal usage | The debris channel or the airway is blocked | Remove blockages |
| Machine makes unusual noises during normal usage | The DWT has picked up maximum amount of dirty water and has reached MAX line | Empty the dirty water then reinstall the DWT |
| Machine won't charged | The external charger cord not correctly plugged | Unplug the charger, then plug again into the machine and then into the wall outlet |
| Machine won't spray | The CWT may be empty | Refill CWT |
| Machine won't spray | The CWT may not be installed correctly | Install the CWT correctly |
| Machine won't spray | Then floater or the sponge for pre-filter may not be installed | Install the floater and the sponge correctly |
| Air outlet cover is leaking water | The DWT has picked up maximum amount of dirty water and has reached MAX line | Empty the dirty water then reinstall the DWT |
| Air outlet cover is leaking water | The sponge for Pre-filter is moist | Let the sponge dry out |
| Air outlet cover is leaking water | The floater is blocked | Remove blockages |
Troubleshooting and error codes
| Problem | Possible cause | Solution |
|---|---|---|
| Solid red right | Device overheating | Let your device cool down before using |
| The light flashes alternatively blue and red | Defective product | Please contact us at [email protected] for further support |
| Won't pick up or weak suction | The DWT has picked up maximum amount of dirty water and has reached MAX line | Empty the dirty water then reinstall the DWT |
| Won't pick up or weak suction | Brush malfunction | Make sure brush roll and brush roll cover installed correctly, clean brush roll and debris channel |
| Won't pick up or weak suction | Brush cover is not latched in place | Reinstall brush cover |
| Won't pick up or weak suction | The sponge for pre-filter is dirty | Clean the pre-filter |
| Won't pick up or weak suction | The debris channel or the airway is blocked | Remove blockages |
| Machine makes unusual noises during normal usage | The debris channel or the airway is blocked | Remove blockages |
| Machine makes unusual noises during normal usage | The DWT has picked up maximum amount of dirty water and has reached MAX line | Empty the dirty water then reinstall the DWT |
| Machine won't charged | The external charger cord not correctly plugged | Unplug the charger, then plug again into the machine and then into the wall outlet |
| Machine won't spray | The CWT may be empty | Refill CWT |
| Machine won't spray | The CWT may not be installed correctly | Install the CWT correctly |
| Machine won't spray | Then floater or the sponge for pre-filter may not be installed | Install the floater and the sponge correctly |
| Air outlet cover is leaking water | The DWT has picked up maximum amount of dirty water and has reached MAX line | Empty the dirty water then reinstall the DWT |
| Air outlet cover is leaking water | The sponge for Pre-filter is moist | Let the sponge dry out |
| Air outlet cover is leaking water | The floater is blocked | Remove blockages |