Brand: TOSHIBA
Category: Microwave Oven
Manual Type:
Language:
Manual for EM131A5C-BS - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:51 p.m.
Warranty Summary
This product has a one year warranty against defects in material and workmanship from the purchase date.
Basic Operation Summary:
- Power Levels: 10 power levels available, adjustable via 'Power Level' button.
- Clock Setting: Set the current time using the 'Clock' button and number pads.
- Kitchen Timer: Use 'Kitchen Timer' for timed reminders, independent of cooking functions.
- Microwave Cook: Set cooking time and power level using 'Cook Time' and 'Power Level' buttons.
- One Touch Start: Quick start cooking at 100% power for 1-6 minutes or 30 seconds using number pads 1-6 or 'START ADD 30 SEC'.
- Custom Defrost: Defrost by weight and food category using 'Custom Defrost' and number pads.
- 1lb Defrost: Automatically defrost 1lb of food with '1lb Defrost'.
- Sensor Menu: Utilize preset sensor cooking programs for reheating and cooking various food types like potato, rice, and frozen entrees.
- Popcorn: Use 'Popcorn' for preset popcorn cooking options.
- Custom Cook: Access custom cooking programs with 'Custom Cook'.
- Soften/Melt: Use 'Soften/Melt' for softening or melting food items.
- Favorite Function: Program and save up to three custom cooking procedures with 'Favorite'.
Troubleshooting and error codes
| TROUBLE | Possible Cause | Possible Remedy |
|---|---|---|
| Oven will not start | a. Electrical cord for oven is not plugged in. b. Door is open. c. Wrong operation is set. |
a. Plug into the outlet. b. Close the door and try again. c. Check instructions |
| Arcing or sparking | a. Materials to be avoided in microwave oven were used. b. The oven is operated when empty. c. Spilled food remains in the cavity. |
a. Use microwave-safe cookware only. b. Do not operate with oven empty. c. Clean cavity with wet towel. |
| Unevenly cooked foods | a. Materials to be avoided in microwave oven were used. b. Food is not defrosted completely. c. Cooking time, power level is not suitable. d. Food is not turned or stirred. |
a. Use microwave-safe cookware only. b. Completely defrost food. c. Use correct cooking time, power level. d. Turn or stir food. |
| Overcooked foods | Cooking time, power level is not suitable. | Use correct cooking time, power level. |
| Undercooked foods | a. Materials to be avoided in microwave oven were used. b. Food is not defrosted completely. c. Oven ventilation ports are restricted. d. Cooking time, power level is not suitable. |
a. Use microwave-safe cookware only. b. Completely defrost food. c. Check to see that oven venti-lation ports are not restricted. d. Use correct cooking time, power level |
| Improper defrosting | a. Materials to be avoided inmicrowa-veoven were used. b. Cooking time, power level is not suitable. c. Food is not turned or stirred. |
a. Use microwave-safe cookware only. b. Use correct cooking time, power level. c. Turn or stir food |
| Sensor cooked foods not properly cooked | a. Cover or lid on food not vented. b. Door opened before sensor-detected cooking time appears in display. |
a. Cover or lid over food must contain vent hole for escaping steam. b. Do not open door to stir orturn food before sensor-detected cooking time appears in display. |
Troubleshooting and error codes
| TROUBLE | Possible Cause | Possible Remedy |
|---|---|---|
| Oven will not start | a. Electrical cord for oven is not plugged in. b. Door is open. c. Wrong operation is set. |
a. Plug into the outlet. b. Close the door and try again. c. Check instructions |
| Arcing or sparking | a. Materials to be avoided in microwave oven were used. b. The oven is operated when empty. c. Spilled food remains in the cavity. |
a. Use microwave-safe cookware only. b. Do not operate with oven empty. c. Clean cavity with wet towel. |
| Unevenly cooked foods | a. Materials to be avoided in microwave oven were used. b. Food is not defrosted completely. c. Cooking time, power level is not suitable. d. Food is not turned or stirred. |
a. Use microwave-safe cookware only. b. Completely defrost food. c. Use correct cooking time, power level. d. Turn or stir food. |
| Overcooked foods | Cooking time, power level is not suitable. | Use correct cooking time, power level. |
| Undercooked foods | a. Materials to be avoided in microwave oven were used. b. Food is not defrosted completely. c. Oven ventilation ports are restricted. d. Cooking time, power level is not suitable. |
a. Use microwave-safe cookware only. b. Completely defrost food. c. Check to see that oven venti-lation ports are not restricted. d. Use correct cooking time, power level |
| Improper defrosting | a. Materials to be avoided inmicrowa-veoven were used. b. Cooking time, power level is not suitable. c. Food is not turned or stirred. |
a. Use microwave-safe cookware only. b. Use correct cooking time, power level. c. Turn or stir food |
| Sensor cooked foods not properly cooked | a. Cover or lid on food not vented. b. Door opened before sensor-detected cooking time appears in display. |
a. Cover or lid over food must contain vent hole for escaping steam. b. Do not open door to stir orturn food before sensor-detected cooking time appears in display. |