Manual for G3100 - Troubleshooting and error codes + PDF Download

Manual for G3100 - Troubleshooting and error codes + PDF Download

Brand: VERIZON WIRELESS

Category: Network Router

Manual Type:

Language:

Uploaded: April 7, 2025, 8:16 p.m.

Manual Publish Date: 2019

Warranty Summary

No warranty information is provided in this manual.

The Verizon Fios Home Router G3100 allows you to transmit and distribute digital entertainment and information in your home or office. It supports networking via coaxial cables, Ethernet, and Wi-Fi.

Basic operations include:

  • Connecting the router to the internet using Ethernet or Coaxial cable.
  • Connecting network devices via Ethernet or Wi-Fi.
  • Configuring wireless settings, including security and guest networks.
  • Setting up parental controls and security settings.
  • Utilizing advanced settings for network management and troubleshooting.

Troubleshooting and error codes

Condition Status LED Color Fios Home Router
Normal WHITE Normal operation (solid)
Router is booting (fast blink)
BLUE Pairing mode (slow blink)
Pairing successful (solid)
GREEN Wi-Fi has been turned off (solid)
Issue(s) YELLOW No internet connection (slow blink)
Poor backhaul signal (solid)
RED Hardware/System failure detected (solid)
Overheating (fast blink)
Pairing Failure (slow blink)
Power OFF Power off
Condition Status LED Color Fios Home Router
Normal WHITE Normal operation (solid) Router is booting (fast blink)
Normal BLUE Pairing mode (slow blink) Pairing successful (solid)
Normal GREEN Wi-Fi has been turned off (solid)
Issue(s) YELLOW No internet connection (slow blink) Poor backhaul signal (solid)
Issue(s) RED Hardware/System failure detected (solid) Overheating (fast blink) Pairing Failure (slow blink)
Power OFF Power off

Troubleshooting and error codes

Condition Status LED Color Fios Home Router
Normal WHITE Normal operation (solid)
Router is booting (fast blink)
BLUE Pairing mode (slow blink)
Pairing successful (solid)
GREEN Wi-Fi has been turned off (solid)
Issue(s) YELLOW No internet connection (slow blink)
Poor backhaul signal (solid)
RED Hardware/System failure detected (solid)
Overheating (fast blink)
Pairing Failure (slow blink)
Power OFF Power off
Condition Status LED Color Fios Home Router
Normal WHITE Normal operation (solid) Router is booting (fast blink)
Normal BLUE Pairing mode (slow blink) Pairing successful (solid)
Normal GREEN Wi-Fi has been turned off (solid)
Issue(s) YELLOW No internet connection (slow blink) Poor backhaul signal (solid)
Issue(s) RED Hardware/System failure detected (solid) Overheating (fast blink) Pairing Failure (slow blink)
Power OFF Power off