Manual for VG5770 - Troubleshooting and error codes + PDF Download

Manual for VG5770 - Troubleshooting and error codes + PDF Download

Brand: VOGELZANG INTERNATIONAL

Category: Pellet Stove

Manual Type:

Language:

Uploaded: April 8, 2025, 1:44 p.m.

Warranty Summary

Warranty information must be received within 30 days of original purchase to be valid.
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Basic Operation Summary:

  • Pre-Start-up Check: Ensure the stove is clean, burn pot is clear, and hopper is filled with pellets.
  • Building a Fire: Close the damper, press the "Power" button to start the automatic fire starter.
  • Damper Control: Adjust the damper lever on the back of the stove to optimize combustion based on flame appearance.
  • Heat Level Adjustment: Use the Level/Temp arrow buttons to set the desired heat output from level 1 to 5.
  • Mode Selection: Use the Mode button to switch between manual and thermostat (T-Stat) modes.
  • Shutdown: Press the "Power" button to turn off the stove. Do not unplug to shut down.

Troubleshooting and error codes

Possible Causes Possible Remedies (Unplug stove first when possible)
Display is Flashing "E1"
1. The convection blower is overheating and tripping the internal temperature shutoff. Clean any dust off of the windings and fan blade. If oiling the blower does not help, the blower may be bad.
2. The stove is being left on the highest setting for extended periods of time. If operating the heater on the highest heat setting, the room temperature could increase enough and lead to potential overheating situations. If this happens try operating at a lower heat setting.
3. Fuel other than wood pellets is being burned in the stove. This pellet stove is designed and tested to use wood pellets. Check for signs of fuel other than wood pellets. No other types of fuel have been approved for this pellet stove. If there are signs of other types of fuel being used, stop using them immediately.
4. Power surge or brown out situation. A power surge, spike, or voltage drop could cause the high limit switch to trip. Check to see if a surge protector is being used on the stove. If not, recommend one to the customer.
5. High Limit Switch is malfunctioning. If the other items check out OK, replace the high limit switch.

Troubleshooting and error codes

Possible Causes Possible Remedies (Unplug stove first when possible)
Display is Flashing "E1"
1. The convection blower is overheating and tripping the internal temperature shutoff. Clean any dust off of the windings and fan blade. If oiling the blower does not help, the blower may be bad.
2. The stove is being left on the highest setting for extended periods of time. If operating the heater on the highest heat setting, the room temperature could increase enough and lead to potential overheating situations. If this happens try operating at a lower heat setting.
3. Fuel other than wood pellets is being burned in the stove. This pellet stove is designed and tested to use wood pellets. Check for signs of fuel other than wood pellets. No other types of fuel have been approved for this pellet stove. If there are signs of other types of fuel being used, stop using them immediately.
4. Power surge or brown out situation. A power surge, spike, or voltage drop could cause the high limit switch to trip. Check to see if a surge protector is being used on the stove. If not, recommend one to the customer.
5. High Limit Switch is malfunctioning. If the other items check out OK, replace the high limit switch.