Brand:
Whirlpool
Category: Washers
Manual Type:
Language:
Manual for CABRIO - Troubleshooting and error codes + PDF Download
Uploaded: April 8, 2025, 1:39 p.m.
Manual Publish Date: 2014-03-14
Warranty Summary
Whirlpool provides a one-year limited warranty from the date of purchase, covering defects in materials or workmanship.
- 1. Sort and prepare your laundry: Empty pockets, sort items, separate soiled items, treat stains promptly.
- 2. Add laundry products: Add detergent, fabric softener, or Oxi booster to the dispensers.
- 3. Load laundry into washer: Load items in loose heaps evenly around the washplate.
- 4. Add HE detergent: Pour measured HE detergent into the detergent dispenser.
- 5. Add liquid chlorine bleach: Pour liquid chlorine bleach into the bleach dispenser.
- 6. Add liquid fabric softener or Oxi: Add liquid fabric softener or Oxi booster to the respective dispenser.
- 7. Touch POWER to turn on washer.
- 8. Select type of load: Choose from options like Mixed, Casuals, Whites etc.
- 9. Select wash method: Choose from options like Normal, Quick, Cold etc.
- 10. Select cycle modifiers: Adjust Temperature, Soil Level, and Spin Speed if needed.
- 11. Select cycle options: Add options like Oxi, Extra Rinse, Presoak, etc.
- 12. Touch START/PAUSE to begin wash cycle.
Troubleshooting and error codes
| If you experience | Possible Causes | Solution |
|---|---|---|
| Vibration, rocking, or "walking" | Feet may not be in contact with the floor and locked. Washer may not be level. |
Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer" in the Installation Instructions. |
| Vibration during spinning or washer stopped with all dial lights flashing | Load could be unbalanced. | Load items in loose heaps evenly around the washplate. Adding wet items to washer or adding more water to basket could unbalance washer. Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. If the dial is flashing, redistribute the load, close the lid, and press START/PAUSE. Use Bulky/Sheets Deep Water Wash cycle for oversized, non-absorbent items such as comforters or poly-filled jackets. Other items are not appropriate for Bulky/Sheets Normal cycle. See "Cycle Guide." Item or load not suitable for selected cycle. See "Cycle Guide" and "Using Your Washer." |
| Clicking or metallic noises | Objects may be caught in washer drain system. | Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items. It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket. |
| Gurgling or humming | Washer may be draining water. | It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles. |
| Humming | Load sensing may be occurring. | You may hear the hum of the sensing spins after you have started the washer. This is normal. |
| Whirring | Basket deceleration may be occurring. | You may hear the whirring sound of the basket decelerating. This is normal. |
| Water Leaks Check the following for proper installation: |
Washer not level. Fill hoses not attached tightly. Fill hose washers Drain hose connection Check household plumbing for leaks or clogged sink or drain. Washer not loaded as recommended. |
Water may splash off basket if washer is not level. Tighten fill-hose connection. Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub. Do not place tape over drain opening. Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) An unbalanced load can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions. |
| Not enough water in washer | Load not completely covered in water. | This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. See "What's New under the Lid." IMPORTANT: Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning. |
| Washer won't run or fill, washer stops working | Check for proper water supply. | Both hoses must be attached and have water flowing to inlet valve. Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. |
Troubleshooting and error codes
| If you experience | Possible Causes | Solution |
|---|---|---|
| Vibration, rocking, or "walking" | Feet may not be in contact with the floor and locked. Washer may not be level. |
Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer" in the Installation Instructions. |
| Vibration during spinning or washer stopped with all dial lights flashing | Load could be unbalanced. | Load items in loose heaps evenly around the washplate. Adding wet items to washer or adding more water to basket could unbalance washer. Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. If the dial is flashing, redistribute the load, close the lid, and press START/PAUSE. Use Bulky/Sheets Deep Water Wash cycle for oversized, non-absorbent items such as comforters or poly-filled jackets. Other items are not appropriate for Bulky/Sheets Normal cycle. See "Cycle Guide." Item or load not suitable for selected cycle. See "Cycle Guide" and "Using Your Washer." |
| Clicking or metallic noises | Objects may be caught in washer drain system. | Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items. It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket. |
| Gurgling or humming | Washer may be draining water. | It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles. |
| Humming | Load sensing may be occurring. | You may hear the hum of the sensing spins after you have started the washer. This is normal. |
| Whirring | Basket deceleration may be occurring. | You may hear the whirring sound of the basket decelerating. This is normal. |
| Water Leaks Check the following for proper installation: |
Washer not level. Fill hoses not attached tightly. Fill hose washers Drain hose connection Check household plumbing for leaks or clogged sink or drain. Washer not loaded as recommended. |
Water may splash off basket if washer is not level. Tighten fill-hose connection. Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub. Do not place tape over drain opening. Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) An unbalanced load can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions. |
| Not enough water in washer | Load not completely covered in water. | This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. See "What's New under the Lid." IMPORTANT: Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning. |
| Washer won't run or fill, washer stops working | Check for proper water supply. | Both hoses must be attached and have water flowing to inlet valve. Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. |