Manual for Greenstar 4000 - Troubleshooting and error codes + PDF Download

Manual for Greenstar 4000 - Troubleshooting and error codes + PDF Download

Brand: Worcester

Category: Boiler

Manual Type:

Language:

Uploaded: April 8, 2025, 3:08 a.m.

Manual Publish Date: 2020-09

Warranty Summary

This appliance has a guarantee against faulty materials or workmanship from the date of installation subject to terms and conditions. Please see full terms online.
  1. Check System Pressure: Regularly ensure pressure is maintained, recharge if below 0.8 bar.
  2. Topping up System Pressure: Use filling key or external loop as instructed by installer.
  3. Control Panel Operation: Use buttons for heating, hot water, menu navigation, and settings adjustments.
  4. Adjust Flow Temperature: Set maximum flow temperature for heating and DHW using control panel.
  5. Set Time Program: Program heating and hot water schedules if Key accessory is fitted.
  6. Troubleshooting: In case of fault, reset appliance and consult troubleshooting section for error codes.

Troubleshooting and error codes

LED statusDescription of the LED displays

Flashing red:

Fault, e.g. no communication between the Key and appliance:
  • Install the Key again, restore the last functioning status.

Flashing yellow:

No fault, user please wait.

Flashing green:

No fault, initialisation process is running.

Constant red:

Temporary fault:
  • Wait for normal operating condition to be resumed.

Constant yellow:

No fault, time and date not available:
  • Set the time and date on the appliance.
-or-
  • Key with touch-sensitive indicator: Press touch-sensitive indicator on Key to start pairing.

Constant green:

No fault, normal operating condition.

LED Off:

No fault, power-saving mode or appliance without power.

Troubleshooting and error codes

LED statusDescription of the LED displays

Flashing red:

Fault, e.g. no communication between the Key and appliance:
  • Install the Key again, restore the last functioning status.

Flashing yellow:

No fault, user please wait.

Flashing green:

No fault, initialisation process is running.

Constant red:

Temporary fault:
  • Wait for normal operating condition to be resumed.

Constant yellow:

No fault, time and date not available:
  • Set the time and date on the appliance.
-or-
  • Key with touch-sensitive indicator: Press touch-sensitive indicator on Key to start pairing.

Constant green:

No fault, normal operating condition.

LED Off:

No fault, power-saving mode or appliance without power.